Shipping policy
At GoSiply, we’re committed to ensuring your order is processed quickly and delivered safely. This Shipping Policy outlines important information about shipping times, costs, and tracking.
Order Processing Time
- Orders are typically processed within 1–2 business days (Monday to Friday, excluding holidays).
- During peak seasons or promotional events, processing times may be extended.
Shipping Times & Delivery
- Standard Shipping (U.S.): Estimated delivery within 4–8 business days after dispatch.
- International Shipping: Delivery times vary by destination and typically range from 7–15 business days. Customs delays may apply.
Note: All delivery times are estimates and not guaranteed. External factors such as weather, customs, and carrier delays may impact delivery.
Shipping Costs
- Shipping charges are calculated at checkout based on your delivery location and order size.
- We may offer free shipping promotions from time to time, which will be clearly indicated on the product page or during checkout.
Tracking Your Order
- Once your order ships, you will receive a confirmation email with a tracking number.
- You can track your package using the link provided in the email or through the carrier’s website.
Incorrect Shipping Information
- Please ensure your shipping address is correct at the time of purchase.
- GoSiply is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
- If your order arrives damaged or goes missing in transit, please contact us at support@go-siply.com within 7 days of the estimated delivery date.
- We’ll work with the carrier to resolve the issue and offer a replacement or refund as appropriate.
