Frequently Asked Questions
1. How do I operate the GoSiply™ Portable Blender?
Simply add your chopped ingredients into the blender cup with some liquid, secure the lid, and press the power button twice to start blending. For thicker blends, repeat blending as needed.
2. How long does it take to fully charge the blender?
It takes approximately 1.5 hours to fully charge the GoSiply™ blender using the included USB-C cable. A full charge lasts for over 15 blends.
3. Is the blender safe to use with frozen fruits or ice?
Yes, the blender’s powerful 6 stainless steel blades and motor can crush ice and blend frozen fruits effectively. For best results, add some liquid and blend in short bursts while gently shaking.
4. What is the capacity of the blender cup?
The blender cup holds up to 400ml. Avoid overfilling to ensure smooth blending and prevent spills.
5. How do I clean the GoSiply™ blender?
Add water and a drop of soap to the cup, then blend for a few seconds. Rinse thoroughly afterward. Wipe the base with a damp cloth but do not submerge it in water.
6. How long will my order take to arrive?
Orders typically ship within 1–3 business days. Delivery times depend on your location and chosen shipping method, usually arriving within 5–10 business days.
7. Can I return my GoSiply™ blender if I’m not satisfied?
Yes, we offer a 30-day money-back guarantee. The product must be returned in like-new condition with all accessories. Customers are responsible for return shipping unless the item is defective.
8. How do I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number and link. Use this to monitor your package’s progress until delivery.
9. Who can I contact for further support?
For any questions or assistance, please email our support team at support@go-siply.com. We aim to respond within 24–48 business hours.